Paid help & respite

How to hire home care (agency vs independent)

Hiring help is a lever. This page explains the difference between agency and independent aides and what to ask before you commit.

Quick checklist

  • Agency = screened staff + backup coverage, higher cost.
  • Independent = potentially cheaper, but you manage hiring/payroll/backup.
  • Ask for a written care plan and clear schedule expectations.
  • Start small (2–4 hours/week) to test fit.

Questions to ask

  • What tasks will they do (ADLs, meals, errands, supervision)?
  • Who is responsible for training, documentation, and backups?
  • What is the hourly rate and cancellation policy?
  • How do you handle emergencies or no-shows?

Do not do

  • Don’t hand over finances or legal access without safeguards.
  • Don’t assume “companionship” includes medical tasks.