Memory & behavior

Communication tips that reduce conflict

Small communication changes can prevent blow-ups. This page gives practical phrases and habits that lower stress.

Quick checklist

  • Use short sentences and one question at a time.
  • Offer simple choices (two options).
  • Validate emotion first, then redirect.
  • Avoid “why” questions and corrections.

Try these phrases

  • “Let’s do this together.”
  • “Would you like A or B?”
  • “I hear you. Let’s take a break.”

Set up the environment

  • Reduce background noise; face them; keep eye level.
  • Use labels/notes for reminders if helpful.
  • Build routines so fewer decisions are needed.